|
|
|
|
Joined: Sep 2007
Posts: 4
Member
|
OP
Member
Joined: Sep 2007
Posts: 4 |
I can't seem to get outside calls transferred to the mailboxes on a Debut I'm working on. What is the sequenc for this? Is it tran/conf then the station #. That's what I've been doing and it'll ring the station once, but then goes back to the original transferring station.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
Well, lets try this sequence. Push the TRANSFER key. Dial number of the voice mail or press the vm hotkey. Dial number of the mailbox to which you want. * hang up 
-TJ-
|
|
|
|
|
Joined: Sep 2007
Posts: 4
Member
|
|
OP
Member
Joined: Sep 2007
Posts: 4 |
that didn't work. in my keyvoice program, i have it setup for wait for answer, 4 rings, and to mailbox 21. it rings the station one short ring, then pauses like it's waiting for the 4 rings but still comes back to the attendant.
|
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
Who is doing the transfer ?
The debut or is it after you answer outside line
by answering the call with the keyset ?
I gave the steps for manually putting the caller into a mailbox.
Is this system even on line ? are you just installing it?
I assume its on a Comdial ? right?
-TJ-
|
|
|
|
Forums84
Topics94,161
Posts638,205
Members49,736
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
98
guests, and
35
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
