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Joined: Jul 2007
Posts: 22
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OP
Member
Joined: Jul 2007
Posts: 22 |
I have a little quirk.dsx 80.with ver.3.1 anyway from auto attd.Press 1 for english...goes to routing mailbox.from there the caller should spin out to any ext via utrf XXX.The caller sits on hold and then is routed to the op.Something is a miss!Frustrated here with an edgey customer.
Thanks.
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Joined: Apr 2005
Posts: 2,491 Likes: 1
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Member
Joined: Apr 2005
Posts: 2,491 Likes: 1 |
Confirm your dial action table to instructional box answering the call
We get old too soon, smart too late
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Joined: Jan 2009
Posts: 839 Likes: 1
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Joined: Jan 2009
Posts: 839 Likes: 1 |
Make sure the routing mailbox that the callers get dumped into is not set as an announcement mailbox. Make sure it is set as a routing mailbox and points to the proper DAT.
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