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Joined: Nov 2007
Posts: 369
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Member
Joined: Nov 2007
Posts: 369 |
We just installed DSX-160 with some stations restricted to using verified account codes for long distance dialing. User can dial 9 for outside line, enter code + #, then dial long distance. However, when placing a local call, the user must dial 9 + # (no code) in order to make call. Customer doesn't like this step. His previous system allowed local calls, but recognized 1 + dialing to initiate code input.
Is there any way to restrict a user for LD using account codes, but eliminate the step of pressing # for local calls?
"I didn't do it, and I won't do it again"
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Joined: Mar 2006
Posts: 1,596
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Member
Joined: Mar 2006
Posts: 1,596 |
I believe you have to set up your Home NPA and your HNPA exceptions in the Caller ID section or 3712, 3713, and 3714 (Be sure you initialize the tables first). That should eliminate that step.
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