press 1 for Spanish

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press 1 for Spanish #238439 08/29/08 08:12 AM
Joined: Aug 2008 Posts: 2 Portland, ME ilap Member
ilap Member Joined: Aug 2008 Posts: 2 Portland, ME	I am trying to change the voicemail message on my office system, and I'd like to put in a message in English with options, "press 1 for Spanish," "press 2 for Somali." I know how to change the basic message, but I'm not sure how to add in these other "boxes". How do I create the Spanish and Somali recordings and how do I access them in the future?

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Re: press 1 for Spanish #238440 08/29/08 08:32 AM
Joined: Jun 2006 Posts: 1,624 NY Keighlar Member
Keighlar Member Joined: Jun 2006 Posts: 1,624 NY	The first and most important question is what voicemail and phone system are you working with? The second is, if you have to get into programming are you equipped and trained to do so? "I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to." -- Jimi Hendrix

Re: press 1 for Spanish #238441 08/29/08 08:37 AM
Joined: Aug 2008 Posts: 2 Portland, ME ilap Member
ilap Member Joined: Aug 2008 Posts: 2 Portland, ME	I'm using an NEC phone using EliteMail voicemail. If I have to get into programming, I am definitely not trained to do so, but I do have the administrator's phone password, if that helps.

Re: press 1 for Spanish #238442 08/29/08 08:53 AM
Joined: Apr 2005 Posts: 2,521 Likes: 4 St. Louis, Mo 63025 dans Member
dans Member Joined: Apr 2005 Posts: 2,521 Likes: 4 St. Louis, Mo 63025	You need to call in a certified tech. What you need to change is more involved then administrator's role. We get old too soon, smart too late

Re: press 1 for Spanish #238443 08/30/08 04:00 AM
Joined: Dec 2005 Posts: 7,056 Fayetteville, NC Lightning horse RIP Moderator-Mitel, Panasonic
Lightning horse RIP Moderator-Mitel, Panasonic Joined: Dec 2005 Posts: 7,056 Fayetteville, NC	BUT, to hold down cost' have all the scripts and 'jumps' worked out and written down. The tech may tear it apart or determine the AA/VM can't do what you are trying to accomplish. Thing is, it's better (read 'Cheaper') to have it all worked out, rather than have the tech stand around, waiting for people to work out what it is they are trying to do, and develope scripts. He's paid by the hour, and the time doesn't stop while you are trying to develope a script. Remember, techs are usually good, but they usually CAN'T read your mind! John C. (Not Garand) When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.