atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems NEC Electra Elite 192 Main Greeting

I have taken over as IT director and in charge of the phones too. The previous guy left before I started. I have a few notes and manuals on the system. We need to change the main greeting. I have no idea how to do this. I don't think the defualt password was changed.

Any help with this? If you need any other info just ask

thanks

Bobby Orr

https://www.sundance-communications.com/forum/ultimatebb.php?/ubb/get_topic/f/14/t/002645.html

See the 5th reply to this post by eriway, should be in the same menu next to the CHBX option is an option for GREET to change the main greeting.

D

When we go into the VM of 100 all we get is the standard options, I did hear it go into some admnin options, like change the time and a few thigns, never did see the MGR? The options seem to be for the extantion VM message and not the main greeting?

thanks

Bobby

I think my problem is that we are not getting into the administrators mailbox. It is just going into the stations?

If it is speaking the options to you when you log in , such as "to hear new messages press 4, review old messages press 6" etc... you have to press "0" during this menu (an unspoken option) to access the admin menu.

D

when we do that it transfers it, as if it was an incoming call?

Is the VRS Code, the same as the password?


thanks

bobby