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Joined: Apr 2004
Posts: 121
Member
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Member
Joined: Apr 2004
Posts: 121 |
Long time customer has DHS, FP2. Wanted to add VM. We had on OOS Mini Voice and SLT adaptors. SW 10017. I reinitialized the vm, set the PBX integration (02)to Starplus DHS. When I call into the VM (via F64 VM flex button) it asks you to enter the mail box number, says please wait while i transfer you, but nothing happens after that. As the vm some what responds, I believe there is an integration issue. I don't know if what shows in the PBX integration screen is correct. Any one know what the correct values are?
Thanks,
Steve
Age is an issue of mind over matter. If you don't mind it dosent matter. - Mark Twain
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Joined: Aug 2003
Posts: 5,154 Likes: 3
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 3 |
There are no default vaules for in-band intergration on the DHS. You'll need to enter them under "System Applications," "Voice Mail" in system programming.
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Joined: Dec 2005
Posts: 651 Likes: 1
Member
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Member
Joined: Dec 2005
Posts: 651 Likes: 1 |
Make inc prefix and xfr prefix " * " I believe. It also could be " # " but I think Mini Voice uses " * " . I don't believe the mini voice uses the suffix at all so I would try with that part being blank. I had to set up a talk path the other day and I believe the book said something like ... enter ( 70 + 7 ). It didn't work so I thought about it and realized the system was looking for the # sign as the prefix and * as the sufffix. Give it a try.
"I thought I was wrong once, but I was mistaken"
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