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#20224 09/16/08 03:27 PM
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hello guys i put in a jack for a customer in a home. they got a cordless phone and it dropped calls with in 10 minutes. they bought a second one form an differant manufacture and still drops. i put on a standard phone and it doesnt dorp. any ideas that would help the situation. the base is under a window if that matters. i did recomend they try the cordless in another area when i left. thanks dave

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#20225 09/16/08 07:35 PM
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Did they let it charge for 48 hours before using it?

#20226 09/16/08 11:04 PM
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Shouldn't have to charge for 48 hours, but I already recommend at least 12, or more if it's recommended by the manufacturer.


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#20227 09/17/08 12:52 AM
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sorry a bit OT the title of this thread took me aback a bit, i thought someone had a nutty customer asking for wireless network drops, i was gonna suggest selling him some powdered oil at the same time!


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#20228 09/17/08 01:11 AM
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I wonder if something is causing a voltage drop so the telephone bases drop the calls.


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#20229 09/17/08 01:43 AM
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Call waiting? You may be able to disable battery break/disconnect recognition in the cordless, read the userguide/instruction book. "Instructions, we don't need no stinking instructions" smile John C.


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#20230 09/17/08 02:21 AM
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You say it drops after 10 minutes. Does it give you a low battery indication? Some cordless phones and I've experienced this myself, don't like CID call waiting. I've never had one drop the call, but it does switch over to the other call by its self.


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#20231 09/17/08 02:50 AM
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I'll echo what was just said. I have run into a problem similar to this with Caller ID with Call Waiting. The Call Waiting didn't seem to cause the trouble. It was the transmission of the Caller ID info.


Gary
#20232 09/19/08 03:02 AM
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thank you for all this feedback. i will contact customer with recomendations. have a great weekend! dave

#20233 09/19/08 02:16 PM
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how about wireless internet

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