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Joined: Aug 2008
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I cannot dial out. Incoming calls work. When I select a line and pickup receiver I get a dial tone (after awhile operater gives me the recorded message -if you would like to place a call, etc) So the line is good but pushing the number buttons does not seem to registering inside the phone to make an outside call. It was never programmed for(9)to get an outside line-- all you had to do was pick up receiver and choose one of the empty lines to call out on and proceed to to dial.

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I'm not familiar with Macrotel, but google search results show it appears to be related to Vodavi. You may want to post the question in the Vodavi forum.

General questions: Does your company have someone on staff who maintains the telephone system? Does your company have a contract with a vendor to maintain the system?


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Is this just one 1 phone or all the phones acting like this? and have you tried to dial 9 (getting another dial tone) then dial out?

Topic moved to the Other Systems forum.


Moderated by  MooreTel 

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