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Joined: Aug 2003
Posts: 268
Member
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Member
Joined: Aug 2003
Posts: 268 |
Telrad 128 6.05 and IVM 4.00. What do I need to accomplish Dial By Name on this system setup?
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
Your version are off. Some feature won't work it the version 4.00 voicemail when you're version 6 on the phone system. Like MSG Monitor for a fact.
But I think your in luck with Dial By Name.
Call into the Auto Attendant and make sure when you hit 3 you get the option for DBN. If not you will have purchase some tech support from a Moderator.
If you do then go into the voicemail (from the PC), 4 Voicemail Programing Then Password 3 System Directory numbers use your arrow keys to get to a mailbox Press f-4 to enter the users name. Important to have the name greeting record properly.
Good Luck
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Joined: Aug 2002
Posts: 4,931 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,931 Likes: 1 |
I think he's going to need AppGen also Tony. But what he really needs is a IPeX upgrade and give that 15 year old PC a rest.
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Joined: Aug 2003
Posts: 268
Member
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Member
Joined: Aug 2003
Posts: 268 |
Absolutely right SS, but this customer has hit some rough times(laid off the receptionist, thereby inquiring about DBN). They are in "keep it flying with bubble gum and tin cans" mode. The system is first in line(they tell me) when things turn around for them.
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sts pft
by davetel - 01/14/25 01:31 PM
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sts pft
by davetel - 01/11/25 06:42 PM
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