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Joined: Nov 2001
Posts: 226
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Member
Joined: Nov 2001
Posts: 226
I have a customer that is having trouble doing conference calling on their Telrad 818 digital with Avanti phones. Isn't it just push the conference button on the phone while on a call, place a new call, then push the conference button again?

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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Yes. But keep in mind that there is about a 10 to 20 second delay when making the second call. If they have a display phone you will see JOIN come up on the display when you can confrence them togethier.

You can conrence up to 8 internal or external people.

Joined: Nov 2001
Posts: 226
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Joined: Nov 2001
Posts: 226
Hey thanks for the reply. I just clarified with my customer what they meant...they want to be able to pick up another phone in another office and listen in on the conversation. The boss likes for them to listen in sometimes.
On the Avaya, that is the "privacy" feature that is programmable to be on or off.
Does Telrad have that option as well?

Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
Moderator-Telrad
Joined: Aug 2003
Posts: 1,281
Pm sent.

Joined: Nov 2001
Posts: 226
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Joined: Nov 2001
Posts: 226
thx...talk to you Friday


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