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Joined: Jun 2004
Posts: 100
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Calling another extension and you end up getting another extension. No - the phone is not manually or FNA forwarded. The calling phones display literally goes blank just prior to getting the extension it didn't even dial.
This and other problems have been occuring since the install a few months back. Programming has been checked and rechecked, system rebooted, cards/software reseated, etc... Any thoughts before I end up replacing the main cabinet or software. If no which would I do?

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Joined: Apr 2001
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Is this issue occurring with the same extension(s) or is random?

Stuck key, Answer DN?

Joined: Jun 2004
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Fairly random - bout 80 phones on the system and have had complaints from about 7 or 8. Def no Answer DN or sticky button. There were other problems like speakerphone calls fading in and out, phones resetting, ever since I replaced the 8x24 a few months ago. No problems like this with the 8x24.
Gotta do something soon.

Joined: Dec 2003
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Former Moderator-Nortel
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When you installed the new system ( MICS ) Did you reset Memory before starting any programming ??


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