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Joined: Sep 2007
Posts: 115
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Joined: Sep 2007
Posts: 115 |
Hello,
I need to remove the option when a caller hits voicemail and they hit zero it takes them to another line. This is for an individuals direct line.
I am unfamiliar where that option is enabled.
It is an Meridian Option 11 System.
Thank You,
Troy
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Joined: Jun 2007
Posts: 627
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Joined: Jun 2007
Posts: 627 |
In mail the zero out is called Revert DN, you may change it or remove it.
If you are unfamiliar with mer mail programing you should conntact your vendor.
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Joined: Sep 2007
Posts: 115
Member
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Member
Joined: Sep 2007
Posts: 115 |
Thank you,
Looking at the extension, under the DN's tab the Revert DN is blank. I am thinking that if it is blank then the zero out option would not work. Am I missing something? Thanks for your help!
Thank You,
Troy
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by davetel - 01/11/25 06:42 PM
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