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Joined: Feb 2004
Posts: 273
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Joined: Feb 2004
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Back again with a hunt group Issue System is a CICS with cp100 Have 3 phones in the hg . these same 3 phones have their own m/b when AA answers the call and transfer call to hunt group everything is fine . when the call is for one of the three phones in the group the local will ring 4 times then flash (caller get ring tone ) for 8 times which is what I have my trans call back set at.(12) how do I set it to go to mail box after 4 rings, under capabilities I have it set for 4 . hg is sequ and delay is 3
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Joined: Oct 2005
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Personal calls to the DN's are controlled by CFNA timer of the DN or transfer recall timer which ever is least.
HG calls are controlled by the HG type and the overflow timer. HG calls do no follow DN CFNA rules.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Feb 2004
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Thanks Marv, I was afraid you might tell me something like this , was just hoping you might know of some way to trick it and make things work in this config.
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sts pft
by davetel - 01/11/25 06:42 PM
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