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Joined: Jun 2007
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I got the module hooked up to a analog cordless phone. I am not getting a dial-tone. When I call the extension it rings but it will also not allow me to answer it seems.

I went into the maintenance mode to check the setup on that extension 248. I made sure Primary line was I/C. I want to get a internal dial tone so they can dial extensions and if they dial a 9 they get a outside line. Right now there is no dial tone and I can't dial either.

I have one intercom key set. Not sure exactly what else to do. Can someone give me step-by-step by the menu system on what to check? We use PoolA for our phones. I am mainly a IT person for computers, not really strong on the phone side.

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One more thing to add. I see the maintenance section show that the ATA is present. It is set to Off-Site if that means anything.

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welcome to the forum.

Please note that posting access codes is strictly forbidden and your post has been editted.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Sorry about that.

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Anyone?

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Make sure that extension has been assigned at least 1 line pool and at least 1 intercom button, 2 might be better.

Dave


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Quote
Originally posted by MooreTel:
Make sure that extension has been assigned at least 1 line pool and at least 1 intercom button, 2 might be better.

Dave
I can assing it 2 intercom buttons. Not a problem. But explain how I assign it one line in the pool when all I see is Pool A. But nothing that lets me select a line. Thanks.

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go back to where it says offsite and change it to internal

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Yes, you cann't assign outgoing line as a Prime on ATA. It always will be Intercom but you have to assign Pool A access to that ext.248. as soon as you will do what Dmcsales said you will get dial tone.

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I will give it a try in the morning. I will post what happens. Thanks!

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