atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems MITEL SX-100

I have a MITEL SX-100 in use for intercommunication only....

I had a power failure and lost my extentions.
Does any one know how to setup the extntions back
I used 101-200...

I have no book ....or info to go by.

Thanks

Mike

Some people are going to point out that the SX-100 is 30 year old technology and push you to just replace it. Depending on your application, that might be good advice but if your only problem is getting it reprogrammed I can understand your reluctance to give up on a piece of equipment that's otherwise getting the job done.

I wish I could give you some easy answers but the SX-100 doesn't have any default numbering scheme and all programming is done on the console using a special overlay. It's definitely a hands-on process. Your best bet would be to find a Mitel tech in your area who still knows the old SX-100.

If you really want to DIY, look at the cards on the right side of the cabinet. The one with the red extraction tabs is the processor card. The last three digits of the part number will tell you which software version you have (Mitel uses the term "Generic") and it makes a big difference in some parts of the programming. You probably have either Generic 216 or 217, but your first step is to get a full set of manuals for the correct Generic. Check the link above or do an online search for something you can download from the Web. These manuals came as 2 fat books and 2-3 smaller specialized guides but you may need to print out only a fraction of those pages. Try to get a copy of Vol III Installation Forms. That's the short-course on programming and is your best way to quickly get ontrack.

The manuals show you how to enter programming mode through switch settings on the scanner card. Beyond that, the SX-100 is a wide-open system with very little in the way of default programming. If all you're doing is station-to-station interconnection, you don't have to worry about most of the head-scratcher of PBX programming.

Just be sure to pay close attention to the diagram on the front cover. The SX-100/200 used a backplane that split each line card onto two different equipment cables. That means you need to spend a lot of time translating your cross-connect panel to be sure you get your extension where you want them.

My only other tip is to get a hard copy printout of your program once you're done. If you lost programming in a power failure, your RAM backup batteries are dead and replacing the RAM backup on either the 216 or 217 presents problems you might not be able to resolve. Even oversizing a UPS is just putting off an eventual power failure, not preventing it. Be prepared to reprogram for as long as you plan to keep the system in service.

Good luck,

Harry,
Thank You very much for taking the time to responde.
I will follow your instructions in locating the manuals.

best regards