atcomsystems.ca/forum Forums Telephony Discussion Phone & VoIP Systems Avaya - Lucent Telephones & Systems Nortel/Avaya BCM 450 Error Lights

Hello, I have a Nortel/Avaya BCM 450 which has red alarm lights on the front. On the main unit, the red light is on the DSM 32 and it is on the power side where the two sets of Amphonel cables come in. On the expansion module it is one of the DSM32s on the top left side. It is also the left most light. (Power fault light?) I tried to clear the light by resetting them in the Element Manager and when this did not work, I shutdown the unit and disconnected and reconnected the Amphoneal cables, but it still is showing an error. The event logs show nothing to indicate why there is an alarm light on. It is on a UPS and this uit is fine also. Is there another step to the process to clearing this alarm light? Users report static on the lines, otherwise everything else seems normal. Thanks

Moving topic to the Nortel forum.