|
|
Joined: Feb 2008
Posts: 683
Member
|
|
Member
Joined: Feb 2008
Posts: 683 |
Customer has a SL1100 and would like to anonymously record calls at 2 extensions. Is there a device that anyone recommend that would interface with the SL and accomplish this?
St Petersburg
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jul 2005
Posts: 1,335
Member
|
|
Member
Joined: Jul 2005
Posts: 1,335 |
You could set a type 78 Live record keys on the two stations that want to do this providing that they are digital sets
Set PRG 47.02.07 to Off . This only works on external calls. When the call is answered press the record button and that's it. The only way that is easy to retrieve the recordings apart from logging into the mail box and listening to then is to email then somewhere via PRG 47.02.20~23 and 47.18
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
|
Joined: Feb 2008
Posts: 683
Member
|
|
Member
Joined: Feb 2008
Posts: 683 |
Oh, I'm aware of the record feature, but in this case, the customer doesn't want that since it relays on the user to press the Record button. See, he wants it done anonymously for training purposes. At some point he would sit down with the employee and evaluate his phone skills with customers.
St Petersburg
|
|
|
|
|
Joined: Jul 2005
Posts: 1,335
Member
|
|
Member
Joined: Jul 2005
Posts: 1,335 |
OK. I'll leave any other answers to you guys in the US as your products will be different to the ones we use here . For an SL1100 it may cost more than the system.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
|
Joined: Jul 2005
Posts: 1,335
Member
|
|
Member
Joined: Jul 2005
Posts: 1,335 |
OK. I'll leave any other answers to you guys in the US as your products will be different to the ones we use here . For an SL1100 it may cost more than the system.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
|
|
|
|
|
Joined: Sep 2004
Posts: 4,213 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,213 Likes: 2 |
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
^^^^ with Coral Tech , I've used their products and they work well . Great support .
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Feb 2008
Posts: 683
Member
|
|
Member
Joined: Feb 2008
Posts: 683 |
Thanks for the advice, I'll check it out.
St Petersburg
|
|
|
|
Forums84
Topics94,402
Posts639,368
Members49,808
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
