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#606252 12/15/16 01:43 PM
Joined: Nov 2004
Posts: 1,582
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Moderator-ESI - Executone
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Moderator-ESI - Executone
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Joined: Nov 2004
Posts: 1,582
Likes: 1
Ok, so, I have access remotely to the site, port 23 is open, I can get into the system programming, but, when i try to get into the remote Diagnostics , it fails to connect, I tried setting one up on the bench, I can get into it no issue, I went to the site in question, I still can not get into it?

so, I'm thinking reset the system and try again( should I be able to get to it Remotely ?)


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
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Joined: Aug 2003
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Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
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Joined: Aug 2003
Posts: 5,154
Likes: 2
Yes, you should be able to get in remotely. I would reset the system and try again.

Joined: Nov 2004
Posts: 1,582
Likes: 1
Moderator-ESI - Executone
*****
Moderator-ESI - Executone
*****
Joined: Nov 2004
Posts: 1,582
Likes: 1
Thanks, I was thinking, I do have another site I could test with..


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )
Joined: Nov 2004
Posts: 1,582
Likes: 1
Moderator-ESI - Executone
*****
Moderator-ESI - Executone
*****
Joined: Nov 2004
Posts: 1,582
Likes: 1
Update, i was able to get into a different site into the diagnostics remotely , Thanks


I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )

Moderated by  EV607797, MnDave, nfcphoneman 

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