|
|
|
|
Joined: Feb 2013
Posts: 4
Member
|
|
Member
Joined: Feb 2013
Posts: 4 |
Forgive me if this isnt the right place to post this.
I have a Comdial DX-120 system here, that works pretty well except that there are two extensions that the voicemail will not pick up on. The phones on these extensions ring for abotu 10 seconds, then are re-directed back to the main greeting. Any idea why? Where to I need to do to fix this?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2005
Posts: 951
Member
|
|
Member
Joined: May 2005
Posts: 951 |
They have to be delayed forwarded to the voicemail. Are you the dealer or an end user?
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
Did this just start happening?
It sounds like mailboxes may not be created for these two extensions, but the extensions are setup to forward to voicemail.
Justin
|
|
|
|
|
Joined: Dec 2013
Posts: 4
Member
|
|
Member
Joined: Dec 2013
Posts: 4 |
Help! I have a customer with a comdial debut VM that works! I used to install them years ago, so I told them no problem I can set it up for you! Well the password was changed from the previous tenants and I don't have the software to re-install it. I went through the files on the debut's flash drive (dos based so the young guys were amazed lol) but found nothing that may of had the password in it. There was a null modem cable hooked up to it so the old tenants may have used serial administrator to adjust the VM which I also do not have. As far as I can tell I must re-install the VM software in order to fix this. Thanks for any help or ideas.
|
|
|
|
|
Joined: Aug 2004
Posts: 9,169 Likes: 18
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,169 Likes: 18 |
Probably would get better results starting a new thread instead of tagging on an older thread...not a lot of folks look at older posts.
There is a password reset procedure but I don't think the factory does that anymore. There are several of us here who do this as a pay service.
Welcome to the board.
|
|
|
|
|
Joined: Dec 2013
Posts: 4
Member
|
|
Member
Joined: Dec 2013
Posts: 4 |
Well password problem solved.
Anyone have the keylink software, sooo much easier for me to program with it.
|
|
|
|
|
Joined: Dec 2013
Posts: 4
Member
|
|
Member
Joined: Dec 2013
Posts: 4 |
Thanks I'll start a new thread.
|
|
|
|
Forums84
Topics94,402
Posts639,369
Members49,808
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
367
guests, and
525
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image]](https://sundance-communications.com/forum/images/559.jpg)