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Joined: May 2009
Posts: 42
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Joined: May 2009
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I have a virtual extension I'm trying to call forward off premise in System programming 24-07 on an Aspire, but all I get is dead air. If I remove the forwarding number, the virtual extension rings fine. I've checked COS to ensure off-prem forwarding is allowed.
Any suggestons?
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Joined: Sep 2004
Posts: 4,213 Likes: 2
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Did you put a "9" on the dial out string and do you have enough lines to support another dial out? Note: if can take some time to forward esp on analog lines (which I never suggest).
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Joined: Feb 2008
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If I remember correctly, doesn't tandem trunking have to be enabled?
St Petersburg
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Joined: May 2009
Posts: 42
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Joined: May 2009
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I did put a 9, and we have a PRI.
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Joined: Sep 2004
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Have you tried a regular extension to see if it works off that?
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Joined: Oct 2004
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Put a # at the end of the number. This is what NEC had me do one time when I was doing this with a Virtual extension.
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Joined: May 2009
Posts: 42
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Joined: May 2009
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Put a # at the end of the number. This is what NEC had me do one time when I was doing this with a Virtual extension. Thanks that resolved the issue.
Last edited by jlobee; 10/26/12 02:05 PM.
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
Put a # at the end of the number. This is what NEC had me do one time when I was doing this with a Virtual extension. Thanks that resolved the issue. You are welcome!
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