atcomsystems.ca/forum Forums Telephony Discussion Phone & VoIP Systems Samsung Telephones & Systems Terminal Status Indicator stays lit, phone not busy

We have an install with DS5000/21-button sets off a 7200 ver 4.22 where some of the phones terminal status indicators are staying lit.

It looks like the TS light - the one on the top right part of the phone - should only be lit if the phone is BUSY or OFF-HOOK. These phones are not.

What gives? What are we missing here?



x206's TS light is lit solid and not 'busy' + the system doesn't see it as busy ...